Missed calls and slow quotes: a fix for trades.
You can’t answer the phone on a job. Every caller should still get a reply, and every quote a follow-up.
See this fix
Fixes
One common problem, and one fix, for each kind of business.
Each page shows where work slips for that kind of business, what I set up, and what stays under your control. Pick the one that sounds like your week.
It’s just me: where a solo business owner gets time back.
You work all day and catch up at night. Find what eats your evenings. Fix the costliest part first.
See this fixFollow-up that slips: a fix for professional offices.
When the front desk is slammed, new inquiries wait and callbacks get missed. Answer both on time, with your staff in control.
See this fixWhen one person knows everything: a fix for family-run shops.
Orders and customer history live in one person’s head. Get them out, so the shop runs when they’re away.
See this fixPaperwork that eats the week: a fix for property managers and bookkeepers.
Good people spend Monday re-typing the same report. Cut the copying, with a person still checking the result.
See this fixNot sure which one fits?
You tell me where work slips.I tell you whether it’s fixable and what it would cost.If it isn’t worth doing, I’ll say so.